Text messaging has a variety of uses, one of which is in creating more efficient and faster communication between doctors, health care staff, clinics, hospitals and their patients.
AT&T Global Smart Messaging is a mobile messaging platform with a modular suite of integrated applications, including:
- Reminder — An automated solution including confirmation to provide reminders of appointments, procedures or other important events.
- Campaign Manager — Manages opt-in and opt-out permissions for SMS and e-mail marketing.
- Inbound — Useful tool to manage SMS queries, multi-question campaigns, voting, polls and surveys.
- Staff Safe — Automates staff safety checks via SMS and confirms status and staff safety in the field.
- Staff Match — Two-way communication tool that automates the process of contacting staff to fill shifts.
In addition, Vitality Glowcap is a medication adherence solution, powered by AT&T 3G connectivity, that consists of a universal pill-bottle-cap and hub system. The pill bottle cap "glows" to remind patients to take their medications. Patients' non-adherence to their medical therapies — not taking their drugs as prescribed — is a well recognized issue in health care, resulting in billions of dollars in excess medical costs due to unnecessary hospital admissions and ER visits.
I'm glad to see technology and communications companies work closely with health providers to develop medical applications for the future -- to improve the quality of patient care and help manage costs.
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